oneCentral SIP Trunking

This guide connects a oneCentral SIP trunk to Live Hub. Complete the following steps:

  1. Order a connection from the oneCentral account team.
  2. Create a SIP connection in Live Hub.

Order a connection from the oneCentral account team

To order the SIP trunking service from oneCentral:

  1. Contact the oneCentral support team (support@onecentral.net), and then order a SIP trunking service. oneCentral provides you with configuration information for your account.
  2. Note the {sipUsername} and {sipPassword}. You need them when you configure Live Hub.

Create a SIP connection in Live Hub

To create the SIP connection that represents your oneCentral SIP trunking account:

  1. Log in to Live Hub.

  2. In the Navigation pane, select SIP connections, and then click Add new SIP connection.

  3. Select the General tab, and then under the General group:

    1. In the 'Name' field, enter a unique SIP connection name (for example, oneCentral).
    2. From the 'Provider type' drop-down list, select SIP Trunk.
    3. From the 'Provider' drop-down list, select oneCentral SIP Trunk.

  4. Under the Registration and authentication group:

    1. From the 'Registration' drop-down list, select Enabled.
    2. In the 'Contact name' field, enter the {sipUsername} that oneCentral provided.
    3. Under Credentials, enter the {sipUsername} and {sipPassword} that oneCentral provided.

  5. Select the Incoming tab:

    1. Select the 'Source IP address' check box.

    2. Select the 'Dialed Numbers (DIDs)' check box.

      1. Click Add, enter the destination number that oneCentral sends to Live Hub, and then click The add icon. The number must be in E.164 format and must start with a plus (+) sign.
      2. Repeat the previous step for every number that you plan to send from oneCentral to Live Hub.

  6. Click Create.